Should you wish to contact specific hotline numbers, kindly select the type of inquiry below to view the hotline information.
General Shipping
Customer Service Hotline for: Pickup or Delivery Request, Check Shipment Status or Proof of Delivery
Hours Phone Email
+88 02 55668100 or +8801921112222 or 16359 (from local Mobile only) Bdcare@dhl.com
Billing and Invoicing
Hours Phone Email
Sun - Thursday: 0900 – 1800 hrs
BD Closed on Friday & Saturday (Weekly Holidays) +88 02 883 5604 bdbillingquery@dhl.com
Technical Support for Online Shipping Tools
DHL Express eCommerce Helpdesk: Technical Support for Ship Online, Proview, Import Express and Integration Solutions